1 in 3
vaccine records fall out of date because no one sends the booster reminder
70%
of pet owners get no structured post-surgery follow-up
$150B+
U.S. pet industry every year, growing in the double digits
5x
cheaper to win back a lapsed owner than to acquire a brand-new one

Technology and partners

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Features

One platform. Everything inside.

Pet records, calendar, vaccine schedules, quotes, AI, Instagram — all in one place. Your team focuses on care, not on a paper notebook.

🤖

Autonomous AI Agents

Multiple agents with personality, memory, and dozens of tools.

💬

Official WhatsApp

Buttons, lists, media, templates. Unified inbox.

📅

Veterinary Calendar

Appointments, surgeries, rechecks, and grooming per vet, with blocks and auto-fitting.

💰

Quotes

Spays, labs, surgery — build, send via WhatsApp, and track from draft to approval.

🛒

Service Catalog

Exams, vaccines, grooming, surgery — price, category, and duration linked to each vet.

📊

CRM & Multi-Pipeline

Visual funnels, drag & drop. Each stage with its own agent.

🔀

Visual Workflows

Drag & drop. Messages, conditions, agents, documents.

🧠

Pet Memory

Vaccines, surgeries, weight, allergies, and meds. The AI remembers everything — the owner repeats nothing.

👁️

Internal Assistant

AI suggests replies for the front desk — invisible to the owner.

📄

Dynamic Documents

Surgical consent forms, prescriptions, and vaccine records with public links and auto-fill.

🛡️

Approvals

Define which actions need human sign-off.

📚

Knowledge Base + RAG

PDFs and docs auto-queried by the AI.

Platform · Differentiators

Four things only Benvox does.

What separates a chatbot from a real platform.

01 · Workflow Builder

Visual canvas, drag & drop.

Messages, agents, documents, conditions — build complete flows without writing a line of code.

📩Trigger
🤖AI Agent
🔀Condition
📄Document
💬Buttons
Pending 30s ago
Send proposal to customer
✓ Approved 5 min ago
Move to Negotiation
02 · Approvals

Control AI actions in real time.

Decide which decisions the AI makes on its own and which need your sign-off before they happen — nothing slips through.

03 · Internal Assistant

AI suggests. The rep sends.

Invisible to the customer — the human stays in control, with all the speed and context of AI behind them.

I need to reschedule my appointment
🤖 Suggestion
No problem! 😊 Thursday we have 9am and 10:30am — which works better for you?
Business
12-3456789
e.g. 50
retail, manufacturing…
AI adapted the form to the context
04 · Dynamic Forms

Ask one thing. It asks the rest.

AI generates the right fields for each case, conditions follow-up questions on the conversation context, and what the customer fills in goes straight into the CRM. No external form tool, no spreadsheet middleman.

Why

Why switch?

The contrast is the argument.

Your clinic today

  • A vaccine lapses and no one tells the owner — pet unprotected, recurring revenue lost
  • No post-op follow-up — a complication turns into an emergency and a complaint
  • An anxious owner texts the vet's personal WhatsApp at 11pm
  • One-off grooming — no package, no recurrence, no loyalty
  • Hundreds of lapsed owners sitting in your records, never contacted
  • The pet's history scattered across charts, notebooks, and the front desk's memory

Your clinic with Benvox

  • AI tracks the vaccine schedule and reaches the owner 7 days before it's due
  • Post-op follow-up on day 1, 3, and 7 — escalates to the vet if anything looks off
  • 24/7 AI triage: gathers symptoms, advises, and routes to the ER when urgent
  • Grooming package with automatic reminders and usage tracking
  • Reactivation segmented by pet and by what's pending (vaccine, checkup)
  • Pet records, calendar, quotes, and protocols — all on one platform
Automations

Built for veterinary clinics

Every pain in your clinic becomes an automation running 24/7 — over the WhatsApp and Instagram your clients already use.

💉Vaccine schedule reminders

DHPP, rabies, feline upper-respiratory — every protocol has its own interval. The AI tracks each pet's vaccine schedule and reaches the owner 7 days before it's due, with open slots ready. No dose lapses in silence.

Hi Fernanda! Thor's DHPP booster is due Mar 15 🐕💉 Want to book it? I have Thu 9am or Sat 10am with Dr. Camila.
Saturday 10am please!
Booked! ✅ Thor — DHPP, Sat 10am. Bring his vaccine record. See you then! 🐾

🩹Post-op follow-up on day 1, 3, 7

Spay/neuter, orthopedics, tumor removal — the vet sets the protocol and the AI runs it. It asks about pain, appetite, and swelling; if anything looks off, it escalates to the vet right away. Owner reassured, vet informed.

Hi Carlos! How is Luna doing 24h after her spay? Is she eating? Any swelling or redness at the site? 🐱
She's quiet, ate a little but drank water
That's normal in the first 48h! Keep the cone on and the site clean. If she stops drinking or gets very lethargic, message me right away. I'll check in again tomorrow 💙

🚨24/7 emergency triage

A panicked owner at 3am can't be left without an answer. The AI gathers symptoms, assesses urgency, advises first aid, and routes to the ER when needed — alerting the on-call vet.

Help, Spike is throwing up a lot
I'll help you 🩺 For how long and how many times? Did he eat anything unusual?
For 3 hours, vomited 4 times, I think he ate a plant
⚠️ Repeated vomiting after eating a plant could be poisoning. Take him to the ER NOW. I've already alerted Dr. Camila.

🛁Recurring grooming

The owner brought the pet in once, loved it, and no one offered the next visit. The AI calculates the ideal interval by breed/coat, offers the booking, and manages the monthly package — effortless loyalty.

Hi Patricia! It's been almost a month since Bob's last bath 🐕🛁 Want to book the next one? Your monthly package still has 2 baths left.
Yes! Anything Friday morning?
There is! Friday 9am, bath and sanitary trim for Bob 😄🐾

📋Automatic pre-op instructions

Fasting, pre-op labs, stopping medication — the AI knows the protocol for each surgery, sends everything at booking, and reminds 48h before. Zero cancellations from improper prep.

Hi Roberto! Max's neuter is Monday 8am. Instructions:

• 8h food fast (last meal Sun midnight)
• 4h water fast
• Bring pre-op lab results
• Collar and leash

Questions? 🐕🩺
Are last week's blood tests OK to use?
Yes, they work! A CBC under 15 days old is valid. Bring the results on the day 💙

💤Lapsed-owner reactivation

Hundreds of owners who haven't been back in 6+ months. The AI segments by pet and by what's pending (overdue vaccine, checkup) and sends a personalized message — it costs 5x less than acquiring a new owner.

Hi Juliana! It's been a while since we saw Mel 🐕 Her last DHPP was Aug 2025 — it's overdue. Want to book a visit?
Wow, I'd totally forgotten! Yes, let's book it
Great! I have Tue 2pm or Thu 9am with Dr. Camila — we'll update her vaccine and do a checkup 🩺

💊Dewormer and flea control on schedule

A 3-month cycle no one keeps track of. The AI logs the last dose, reminds on time, and advises the dosage based on the pet's current weight — guaranteed recurring sales and a protected pet.

Hi Andre! Pingo's flea preventive is due this week 🐶 Want me to set a dose aside? At his current weight (18 lb) it's the up-to-22-lb size.
Go ahead and reserve it! I'll stop by Saturday
Reserved ✅ I'll leave it at the front desk for Pingo. I'll remind you again in 3 months 🐾

Automated NPS + Google reviews

After every visit, the AI asks for a rating. High score? It invites a Google review. Low score? It alerts management to fix it before it becomes a public complaint. Reputation protected + social proof.

Hi Marcos! How was Rex's visit with Dr. Bruno today? On a scale of 1 to 10, what would you rate it? ⭐🐾
10! Dr. Bruno is excellent with Rex
So glad to hear it! 💙 If you could review us on Google, it helps other pet owners find the clinic 👉 [link]

How many pets have a lapsed vaccine in your clinic right now?

We set up Benvox with your vaccine protocols, your vets, and your real services. In 15 minutes you'll see the AI sending vaccine reminders, running post-op follow-ups, and reactivating owners — no commitment.

Book a personalized demo